Business side of web design 40 steps

step 1 - figure out your business

• freelancer
• partnership
• small team
• big agency
• company

You figure out what you want to be and then work towards it

step 2 - limit your services
Every possible service but says you should really focus

step 3 - find a business role model

• their role model is starbucks

step 4 - don't be a flake

• make sure you appear correct to your business clients

step 5 - write a manual for the magic

step 6 - don't trust your brain

step 7 - don't let your clients followup with you

• you should contact them before they need to contact you

step 8 - don't let your colleagues follow up

• see step 7

step 9 - get addicted to strangers

• talk to people you don't know to help you grow

step 10 - always be teaching

• "tutorial marketing" helps to prove you know what you are talking about

step 11 - beware of perfection

step 12 - never trust a big butt and a smile

step 13 - cheap is sexy

• cashflow is critical to your business

step 14 - you didn't get ripped off

• we didn't get ripped off, we let ourselves get ripped off

step 15 - be firm with your clients

• they actually like this

step 16 - if we settle for nothing now...

• we will settle for nothing later - i.e. don't do spec work

step 17 - make it their idea

step 18 - don't bill hourly

step 19 - track your time

step 20 - honor your commitments

step 21 - be serious about scope

• shows the project cartoon

step 22 - study project physics

step 23 - never deliver crap

step 24 - never work anonymously

step 25 - use the right tools

step 26 - be different

step 27 - write your company constitution

step 28 - prioritize passion

step 29 - do a good job

step 30 - always do what's right

Step 31 - plan for the future

step 32 - plan your work and work your plan

step 33 - put employees first

step 34 - invest every dollar

step 35 - treat your clients like you love them

step 36 - use solid contracts

step 37 - embrace uncertainty

step 38 - play

step 39 - take vacations

step 40 - go that way, really fast